LX Insurance Surveyors & Loss Assessors
Insurance Survey & Loss Assessment (Insurance Claims)
LOB: Fire | Engineering | Motor | Marine Cargo | Miscellaneous | Loss of Profit.
We provide independent, professional, and defensible Insurance Survey and Loss Assessment Services across major lines of business (LOB) including Fire, Miscellaneous, Engineering, Motor, Marine Cargo, and Loss of Profit through our flagship entity, LX Insurance Surveyors & Loss Assessors Pvt. Ltd., licensed by the Insurance Regulatory and Development Authority of India (IRDAI), ensuring fair, transparent, and well-documented claim evaluation and settlement.
Each claim assignment reflects our commitment to independence, transparency, and regulatory compliance, leading to fair claim resolution.
Along with traditional On-Site Surveys, we also offer Virtual Surveys and Desktop Claim Processing for faster and more efficient service delivery.
Detailed Line Of Buisnesses (LOB) Coverage
- Fire Insurance (🔥)
Policies Covered:
- Standard Fire & Special Perils (SFSP) Policy
- Bharat Sookshma Udyam Suraksha (BSUS) Policy
- Bharat Laghu Udyam Suraksha (BLUS) Policy
- Bharat Griha Raksha Policy (Home Insurance) Policy
- Industrial All Risk (IAR) Policy
- Office Package / Shopkeeper’s Package Policy /Business Package Policy.
Types of Claims: Losses Arising from the following
- Fire, including damage caused by water and other materials used during firefighting operations.
- Lightning – Direct Hit / Strike
- Implosion & Explosion
- Aircraft, other aerial or space devices and articles dropped there from
- Riots, Strikes, & Malicious Damage (intentional damage caused by deliberate acts)
- Act of God including Flood, Inundation, Storm, Cyclone, Earthquake, ……….etc.
- Impact Damage (hit by rail /road vehicle and animals)
- Subsidence (excluding settlement of newly constructed structures) and Landslide, including Rockslide
- Bursting and/or overflowing of Water Tanks, Apparatus and Pipes
- Missile testing operations
- Water leaked from automatic sprinkler installations
- Bush Fire & Forest Fire
- Terrorism
- Engineering Insurance 🏗️
Types of Policies
- Contractor’s All Risk (CAR) Policy (Construction Phase Policy)
- Erection All Risk (EAR) Policy (Erection Phase Policy)
- Contractor’s Plant & Machinery (CPM) Policy (Operational Phase Policy)
- Machinery Breakdown (MBD) Policy (Operational Phase Policy)
- Boiler & Pressure Plant (BPP) Policy (Operational Phase Policy)
- Electronic Equipment Insurance (EEI) Policy (Operational Phase Policy)
- Portable Equipment Insurance Policy (Operational Phase Policy)
Types of Claims: Losses Arising from the following
- Damage during construction or erection caused by the construction/erection works, Act of Gods (Flood, Inundation, Storm, Cyclone, Earthquake, ……….etc.) & Manmade Act (Theft, Burglary, Malicious Damage, Riots, ….).
- Electrical & Mechanical Failure / Breakdown of Machinery or Equipment.
- External/Visible damage to Construction Machinery.
- loss or damage to movable /portable equipments due to accidents, fire, theft, or natural calamities, inside the insured premises.
- Motor Insurance
Types of Policies
- Private Car Package
- Two-Wheeler Package
- Commercial Vehicle / Fleet Policy
- Motor Trade Policies
Types of Claims: Losses to Arising from the following
- Accidental Damages to Road Vehicles (Own Damage (OD) Claims)
- Fire or Flood damage to Road Vehicles
- Theft of Road Vehicles (OD Claims)
- Third-Party Property Damage
- Third-Party Bodily Injury / Fatal Cases
- Marine Cargo Insurance
Types of Policies
- Inland Transit (ITC A/B/C) Policy
- Import/Export Marine Cargo Policies
- Marine Open Policy / Annual Turnover Policy
- Specific Voyage Policy
- Multi-Modal Transport Operator cover
Types of Claims: Losses to Arising from the following
- Transit damage to Cargo due to Jerks & Jolts, Improper Handling, Water, Fire, Explosion, Lightening, Earthquake, Volcanic Eruption, etc.
- Transit damage due to collision, derailment, overturning & accidents of like nature of carrying vehicles.
- Sinking /Capsizing of Carrying Vessel
- Pilferage or theft of the Cargo
- Shortage / non-delivery of the Cargo
- Jettison (Intentionally throwing cargo into the sea to lighten the ship during an emergency/ to save the ship or people during danger. Example: If the ship is sinking in a storm, the crew may throw some cargo into the sea to make the ship lighter).
- General Average Sacrifice (this means some cargo is purposely damaged or thrown into the sea to save the ship and all other cargo during an emergency. The loss is not borne by one person, instead, everyone who has goods on the ship shares the loss together).
- Washing Overboard (this means cargo accidentally gets swept off the ship by strong waves or rough sea, without anyone intentionally throwing it. Example: If a big wave hits the ship, some containers may fall into the sea ).
- Miscellaneous Insurance
Types of Policies
- Burglary & Housebreaking Insurance Policy
- Money Insurance (Cash in Transit / Cash in Safe) Policy
- Fidelity Guarantee Insurance Policy (for Dishonesty of the Employees)
- All Risk Policies (Jewellery, Laptop, Portable Equipment)
- Plate Glass Insurance Policy (to covers accidental breakage, damage, or shattering of fixed glass installations such as shopfronts, display windows, office partitions, showcases, and glass doors, including cost of replacement and installation).
- Banker’s Indemnity Policy Insurance Policy (to protects banks and financial institutions from losses caused by fraud, theft, forgery, robbery, and employee dishonesty during their day-to-day banking operations – Example: If a bank loses money because of robbery, fake cheques, cyber fraud, dishonest staff, or mistakes during cash handling, this insurance covers the financial loss).
- Shopkeeper’s / Office Package Policies Policy Insurance Policy
- Product Liability Insurance (to protects a manufacturer, trader, retailer, or distributor against legal claims arising from injury or property damage caused by a defective product- Example: If a product you make, sell, or supply causes harm to a customer or damages their property, this insurance pays for compensation and legal costs).
- Workmen’s Compensation (WC Policy) (to provides statutory compensation to employees who suffer injury, disability, or death due to an accident at the workplace or while performing their job duties- Example: If a worker gets injured while working, this policy ensures that the employer can pay the required compensation, medical expenses, and disability benefits as per law).
- Professional Indemnity (Doctors, Engineers, Surveyors, CA, etc.) (to protects professionals against claims arising from mistakes, wrong advice, negligence, or errors made while providing their services- Example: If a professional makes a mistake or gives wrong advice that causes a client financial loss, this insurance pays for the compensation and legal expenses).
- Directors & Officers Liability (D&O) (to protects directors, company officers, and key management against legal claims made against them for wrong decisions, mistakes, or management-related actions taken while running the company – Example: If someone blames the company’s directors or senior managers for a wrong decision, mistake, or negligence that causes financial loss, this insurance pays for legal defence and compensation).
- Employer’s Liability Insurance (to protects an employer against legal liability when an employee gets injured, disabled, or dies due to an accident arising out of and in the course of employment- Example: If an employee gets hurt while working and the employer has to pay compensation, medical expenses, or legal costs, this insurance covers those expenses).
- Commercial General Liability (CGL Policy) (to protects a business against legal liability arising from Injury to third parties, Damage to third-party property, Personal/advertising injury (like defamation, copyright issues- Example: If someone (customer, visitor, vendor, or general public) gets injured or their property is damaged because of your business operations, the policy pays for compensation, medical costs, and legal expenses).
- Errors & Omissions (E&O) (to protect Errors & Omissions (E&O) Insurance protects professionals and businesses against claims arising from mistakes, negligence, or failure to provide the promised services-Example: If a professional makes a mistake, gives wrong advice, or forgets something important that causes a client financial loss, this insurance pays for the legal costs and compensation.)
- Cyber Liability Policy (to protects businesses from financial loss and legal liability arising from cyberattacks, data breaches, hacking, fraud, and system failures- Example: If a company’s computer systems get hacked, customer data is stolen, money is fraudulently transferred, or business stops due to a cyber incident, this insurance covers the financial loss and the cost to fix the damage)
- Event Cancellation Insurance (to covers the financial loss when an event has to be cancelled, postponed, abandoned, or interrupted due to unexpected reasons beyond the organizer’s control- Example: If an event (wedding, concert, exhibition, seminar, sports match, corporate event) gets cancelled because of bad weather, sudden illness, venue problems, or other emergencies, this insurance pays back the money you lose.)
- Jewellers Block Insurance (to protects a jewellery shop’s stock (gold, diamonds, ornaments), cash, and valuables against risks like theft, robbery, fire, burglary, damage, or loss during transit)
- Etc.
Types of Claims
- Theft / Burglary Claim – Theft / Burglary/ Robbery (theft involving forced entry and hold-up), Housebreaking, Larceny in the Insured Premises
- Money (Cash in Transit or Cash in Safe) Insurance Claims – (robbery/hold-up/ snatching during business hours or transit)
- Employee Dishonesty / Fraud (Fidelity Loss) Claim – Loss caused by fraud, theft, or embezzlement committed by an employee.
- Accidental Damage Claim (All-Risk Policy) – Loss or Damage to Portable Equipment & other Valuable Items (laptops, mobiles, cameras, jewellery etc.) caused by theft/burglary, fire, mechanical & electrical breakdown and other accidental damage, inside as well as outside the premises.
- Plate Glass Claim (Plate Glass Insurance Policy) – Accidental Breakage of Fixed Glass Installations (doors, partitions, display glass)
- Signboard Damage Claim (Signboard / Neon Sign Insurance Policy)– Covers accidental damage, breakage, or destruction of signboards, including neon or glow signs, caused by storms, fire, impact, vandalism, or other insured perils.
- Baggage Loss / Theft Claim (Travel Insurance) – Covers loss, theft, or total damage of checked-in or hand-carried baggage during travel, including personal belongings that go missing or are stolen while in transit.
- Accidental Injury / Death Claim (Personal Accident) – Compensation paid for accidental death, permanent disability, partial disability, or temporary total disability caused solely by an accident.
- Cyber Fraud / Cyber Liability Claims – Loss arising from cyber-attacks, data breaches, ransomware, system compromise, or theft of confidential information)
- Banking Operation Loss Claim (Banker’s Indemnity) – Losses due to forgery, fraud by staff, robbery of cash, cheque tampering, ATM theft, counterfeit currency, etc.
- Other liability claims
- Jewellers Block Claim: Loss due to theft, robbery, or accidental damage of jewellery stock, gold ornaments, diamonds, or precious stones within shop, during transit, or exhibition.
- Event Cancellation Claim – Financial loss due to cancellation, postponement, or disruption of an event caused by unforeseen insured reasons (accident, natural disaster, venue issues, etc.).
- Defective Product Claim (Product Liability) – Claims due to bodily injury or property damage caused by a defective or unsafe product manufactured or sold by the insured.
- Work Injury Compensation Claim – Compensation for employee’s accidental injury, disability, or death during the course of employment.
- Professional Negligence Claim – Claims arising when a professional’s mistake or omission causes financial or physical loss to clients/patients.
- Management Liability Claim (Directors & Officers Liability (D&O)) – Claims against company directors/officers for wrongful acts such as mismanagement, breach of duty, or errors in decision-making.
- Employer Liability Claim (Employer’s Liability) – Claims where an employee sues employer for injury, illness, or death arising out of employment.
- Third-Party Liability Claim (Commercial General Liability (CGL)) – Claims related to bodily injury, property damage, or personal/advertising injury to third parties due to business operations.
- Professional Error Claim (Errors & Omissions (E&O))– Claims arising due to negligence, mistake, or incorrect professional advice causing financial loss to a client.
- Loss of Profit (Consequential Loss)
Types of Policies
- Fire Loss of Profit (FLOP) Insurance Policy: Covers loss of profit arising from fire or allied perils affecting business operations.
- Machinery Breakdown Loss of Profit (MLOP) Insurance Policy: Covers loss of profit due to machinery breakdown that interrupts production or operations.
- Business Interruption Cover under Industrial All Risks (IAR) Insurance Policy: Covers financial loss from business interruptions caused by insured perils under an IAR policy.
- Advance Loss of Profit (ALOP) Insurance Policy: Covers anticipated profit loss before a project or business becomes operational, due to damage or delay in construction, machinery installation, or commissioning.
Types of Claims
- Loss of Profit due to Loss of Revenue / Reduction in Turnover caused by Insured Perils (FLOP Claim) – Income lost when operations halt /slowdown (sale decrease) on account of damage to fixed assets covered under the Material Damage (MD) Insurance Policy due to fire or allied perils.
Example: A factory suffers fire damage to machinery, building & stocks, reducing production and monthly sales, further causing loss of profit.
- Loss of Profit due to Loss of Revenue / Reduction in Turnover caused by Insured Perils (MLOP Claim) – Income lost when operations halt or slow down (sales decrease) due to breakdown or failure of machinery and equipment covered under the Material Damage (MD) Insurance Policy.
Example: A critical production machine breaks down, stopping operations for several days and reducing sales revenue, further causing loss of profit.
- Increase in Cost of Working (ICOW Claim) – Extra expenses incurred to maintain operations after an insured event (e.g., renting temporary machinery, overtime wages).
- Loss of Profit due to Delayed Revenue in New Projects caused by Insured Perils (ALOP Claim) – Loss of anticipated profit due to delay in commissioning or starting operations.
Example: A newly constructed factory is damaged by flood before production begins, delaying revenue for several months.
